Privacy Policy

Who we are

We’re a travel agency based in Madeira. We specialise in private tours around this beautiful island and we also offer transfers, getting you from A to B quickly and stress-free. We also offer bespoke services to suit your travel needs – e.g. hotel bookings, holiday packages, special occasions bookings and more.

Our website address is: www.madeiralink.com and you can always reach out to us via email at hello@madeiralink.com or call us on our mobile number/WhatsApp (+351) 937 11 88 22.

Messages

When visitors use a contact form on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your message, your profile picture is visible to the public in the context of your message.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you send us a message using the contact form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you send us another message. These cookies will last for one year.

Google Analytics

This site uses Google Analytics which helps us understand how our site visitors interact with the site. We study how long users spend on the site, the pages they visit, their location, etc so we can improve the user experience.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your personal data with any third party.

How long we retain your data

If you send us a message, the content and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up messages automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have sent us a message, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.